Our Business
Concept Recoveries is a diverse debt collection call centre, call centre, dealing with high and low-volume collections across all facets of the secured and unsecured market. Our dynamic views achieve the right attributes to suit your business needs, together with our understanding and knowledge of the industry gives us the competitive edge when formulating a
business module around your company’s requirements.
What We Do
Target-driven, we strive to provide our clients with the best services on the market at the lowest rate. No matter how big or small your debt problem is Concept Recoveries has a solution to it all. We accomplish this with the latest and most advance telephony system in the market, along with our high-tech collections platform, which provides for maximum collections with minimal input
Our Services
Our Facilities
Call Centre
- Concept Recoveries currently has 35 agents with the capacity to hold 60 collections/tracing agents, giving us the capacity to grow.
- Our staff are experienced in collection/tracing, providing ongoing training to assist with unique client requirements.
- We also offer field agent tracing and collections.
Systems – Our state-of-the-art IT consists of the following:
- Collection platforms Excalibur
- Telephony system Adcon Tech with IVR, Random number, and Integrated Dialler.
- Bulk Tracing CPB, XDS, Compuscan
Company Facts
