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The Business

THE BUSINESS

We offer soft collections in the legal space to banks, retailers, corporates, and the private sector.  As a whole, our core value is to provide professional and unbeatable services to all sizes of businesses, while striving to be the best in the industry.

In an attempt to differentiate ourselves from our closest competitors, we treat each client equally, no matter the situation.

Irrespective of the demographic of the client and their financial situation, we spend equal resources on each customer.  Cherry picking is not an option and we promise to give each matter our full attention.

Let us have the hard conversations with your customers so that you get paid for your hard work. We believe that a straightforward, approach to the debt collection produces far better results than the traditional pugnacious tactics. We use firm and fair communication with the debtors and endeavor a speedy unchallenged recovery of monies to avoid lengthy and costly litigation

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Outstanding Skills

OUTSTANDING SKILLS

In need of a Debt Collector? We are available to give you our professional service country-wide.

Pre-legal collections

Automated voice recordings

Client tracing

Call, SMS and bulk email campaigns

Data washing

The full legal route can be provided

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Our Team

THE PROFESSIONALS
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Courtney Bam

Managing Director
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Tshepo Makhuto

Call Centre Manager
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Mike Skhosana

Key Accounts Manager
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Connor Bam

Operations Manager
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Our History

EARLY STEPS
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2016
2017

Significant Growth

Concept Recoveries expanded and moved offices!

And the winners are?

African bank awards us 3rd place. These results were based on the Feb/March & April handovers.

Title sponsor

Concept Recoveries the title sponsor and proud supporter of ELS FOR AUTISM.

2020

Expand your horizon

Moved to a even bigger premises

Lets Play Golf

On Saturday 22nd August we sponsored the Men’s and Ladies Golf competitions at The Lake Club Benoni

2020 Legal Awards Winner

We are pleased to announce that we have received an award from the Acquisition International 2020 Legal Awards!  We were named Best Debt Collection Call Centre Facility in South Africa for 2020!

In black and white

Our article is published in the November issue of Acquisition International

2021

More Awards

2021 Legal Awards Winner – Best debt collection call centre Facility

2022

Proudly Compliant

And now proudly B-BBEE level 2 compliant